Shipping policy
Digital Downloads
Digital Goods are received immediately after purchase via your email. Due to the permanent access of digital downloads, there are no refunds.
Merchandise
Reignebo Art works with trusted third-party production and fulfillment partners for select products, while some items are packed and shipped directly by us.
Processing Times
Orders are typically processed within 3–7 business days before shipment. Processing times may vary depending on the product type and order volume.
Shipping Methods & Delivery Estimates
Estimated delivery times vary by location and shipping method selected at checkout:
- Standard Shipping: approximately 10–15 business days
- Fast Shipping: approximately 5–8 business days
- Express Shipping: approximately 3–5 business days
Please note that delivery estimates are not guaranteed and may be affected by customs processing, weather conditions, holidays, or carrier delays.
Tracking
Most orders include tracking information, which will be sent once your package has shipped.
Third-Party Fulfillment
Some products are manufactured and shipped by third-party fulfillment partners. Shipping times, packaging, and carrier services may vary depending on the product and destination.
Self-Shipped Items
Certain items, including printed posters, are packaged and shipped directly by Reignebo Art
Customs, Duties & Taxes
International customers may be responsible for import taxes, customs duties, or additional fees required by their country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Address Accuracy
Please ensure your shipping address and contact information are correct before placing your order. We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete address information.
Delays & Shipping Issues
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs inspections, weather, or other circumstances outside our control.